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Antreniece W.

Contributor Level

Total Points
162

2 Reviews by Antreniece

  • Z Gallerie

1/6/24

I ordered furniture from z gallerie back in September 2023 my furniture was suppose to get delivered January 5th 2024 long wait I know... so I just so happened to call to see why my furniture didn't get delivered they say it got pushed back until the end of March because they are having issues with the vendor/ manufacturer 😤 not one call to let me know what was going on not one email so I tell them I do not wish to wait another 2.5 months without furniture so I would like to cancel my order they go on to say I can't cancel my order once it's placed and they have to reach out to the vendor to get approval for a cancelation that's BS because you just told me your having issues with the vendor so why would that be the vendors call to refund me my $3200 that I paid in full for furniture and have to wait all this time for furniture z gallerie is full of ish and they scam people out of their money and it's not okay. I have spoke with several individuals and they all stated the same thing about furniture orders through them if you know like I know be aware before you order furniture from Z GALLERIE oh and not to mention the store I ordered the furniture in houston texas back in September is permanently closed. What a damn headache and $#*! ache I'm having from dealing with and sitting on the floor this long.

Tip for consumers:
Scammer

Service
Value
Shipping
Returns
Quality
Thumbnail of user mindyd66
Mindy D. – Z Gallerie Rep

Good afternoon Antreniece. We sincerely apologize for the inconvenience you've experienced with your furniture order. This is not the level of service we aim to provide. To address your concerns, could you please share your order details and contact information via email to yourvoice@zgallerie.com? We are more than happy to review your case and provide you with a follow-up. Adria G.

  • Unitednude

11/28/23

If I could give 0 I would. I have been reaching out to this site for quit some time regarding my order this has been one of the most unresponsive sites I have ever dealt with I have been emailing regarding a return since I received this shoe. Not to mention the first order got lost because they didn't send my order out when they were suppose to this is site and they communication is ridiculous. This will be my last time ordering from them a $400 pair of shoes and you can't even speak to no one and then they have to approve a damn return smfh

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Antreniece W.'s review of Z Gallerie earned 2 Very Helpful votes

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