Wanda N.

I signed up for a month free trial with animoto. I cancelled before the month was up. I was never notified that my account automatically renewed, and I just discovered fees on my credit card dating back three years! Customer service is horrible, they are only going to refund three months of the fees. I was completely unaware that I was being charged these fees, I didn't receive an email from them the entire time! Customer service is horrible, you cannot speak to anyone by phone, they only accept emails. And they take days to respond. Just stay away, no video is worth dealing with them.