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Wanda J.

Contributor Level

Total Points
81

1 Review by Wanda

  • Wyndham Hotels and Resorts

1/4/24

Baymont Hotel Evansville In. Location was great. Had a pleasant stayed there 5 years ago. Had reservations for 9/28/23-10/5/23. One look at the room and found it totally disgusting. Elevators were out so only using rooms on 1st floor. Bathroom ceiling paint and part of ceiling peeling away and hanging down, black mold (could actually scrape it off) around tub. Had Gregg come down to room, he looked at it and said why should that bother you, I see no problem. Other people don't complain. Beds looked slept in with just sheets pulled up. He showed us another room, no better. We spent the afternoon calling around and going to different hotels as this was the weekend of a marathon and just prior to fall festival. We found another hotel and went back to Baymont. He said we owed for that night because after checkout time and he did not have housekeeping to "clean" the room and rent it out for the night. After much going back and forth and him telling us we were rude the charges were taken off. Defintely does not conform to Wyndham's standards.Had also received a call the day before telling us their credit card machine not working and to bring cash. Unbelievable experience!
Read other reviews regarding this hotel. Pretty much say the same thing.
Wanda Johnson
*******@yahoo.com

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