Walter F.

I ordered a handheld shower from this company. The reason I ordered this item was that my Wife had suffered a stroke. We needed the item for her. The web site said most products ship within 48 hrs. My credit card was charged for the item. Ten days later I called and was told that the ship date was two and a half weeks for this item. They do not offer order tracking that I could find on the web site. Perhaps my expectations were too high. I asked to cancel the order. I was spoken to in a very rude manner. The staff did not show any courtesy at all. They said they would notify me if the order was cancelled and hung up on me