Walter B.

I called bissel.com to report a fraudulent charge on a credit card and to obtain any information that may help prevent future fraudulent charges. The customer service representative with bissel.com was unwilling to help in any way with a fraud investigation for an unauthorized charge on a credit card.

I used HomeAway to rent a home for a week. The home owner stated I left it in excellent condition. HomeAway sent my security deposit to wrong account. Made several phone calls and spent a LOT of time being transferred to various people and they only give me excuses and will not correct their error. Terrible, Terrible organization to deal with.