W. B.

Worst experience ever. I ordered 1000 rounds of 9mm from these guys when it was.13¢ a round. This was right before Ammo skyrocketed in 2020 during Covid. When I ordered the ammo, it was listed as "in stock", which is why I bought it. Keep in mind other sites had it for the same price or relatively close, but this website (Sportsman's Guide) SEEMED reputable. As I ordered it from them, I did not order it from anywhere else as again, it showed as "in stock". After ordering it from Sportsman's Guide, the price of ammo shot up to.25¢ a round at EVERY website, and then up to.50¢ a round. This happened within 2 weeks.

I contacted them and asked when the order would ship, but received no response. I received an automatic email after this, where they said that the ammo was back-ordered. I emailed them to ask why would an "in-stock" item, that continued to show in stock after I ordered it, be back-ordered. I received no response from them, even after several new customer service requests directly from their website. Despite continued phone calls and emails, they never responded. With ammo prices now through the roof, I had no choice but to wait for the ammo to arrive whenever it came back in stock.

Approximately 3 months later, I received an email from them saying, "your order is ready to ship. Do you still want it?" But, they already charged me for it, why wouldn't I want it?

I didn't see the email for 2 days, but I immediately responded and said "of course, I want the ammo that I already paid for". Well, then I received another email that said, "your order has been canceled." Why would they want to cancel my order you'd ask? Why sell me 1000 rounds of ammo for.13¢ a round when ammo is now.50¢ a round?

I believe they probably did this to everyone that ordered during that time, saving themselves hundreds of thousands of dollars.

I will share this review on review sites for the rest of my life or until they go out of business. I continually emailed and called them for 6 months after this and I NEVER received a response or compensation from them.

Avoid this company like the plague.

EDIT: I was able to get a hold of the company after sending them multiple emails telling them that I had been reviewing my experience with their company at any website I could share it on. They finally emailed me, apologized, and offered to sell me any in-stock item. I asked them if they were going to honor the original price. They emailed back and stated that I could buy ammo at the price that is listed on their webpage... for those of you following along, that price is much more than.13¢ a round.

I say again, avoid at all costs.