Vonda J.

I hope the product arrives looking as good as it does online.

I purchased a handbag from Chic Markets in October 2015. I was really happy with the quality of the merchandise (I thought). I went on vacation over the Christmas holidays and carried the handbag with me. To my surprise, a screw that held one of the handles together fell out and the handle broke. When I returned home on January 4,2016, I contacted the company to ask what I could do to get the handle replaced or exchange the merchandise. Their response was that I was SOL because they have a 30 Day Return Policy. This is ridiculous because the product was defective. I don't know about anyone else, but I don't carry the same purse everyday, so I can't understand the return policy. I will never purchase another item from this company, and I will not be referring them to anyone else.