Vlad I.

After confirmation from KimLan we prepaid our stay in Joli studio centre Tignes ******* 2PAX, owners KimLan. After 3 months of our prepaid booking KimLan cancelled our trip, Airbnb just informed us that refund would be made within 5 days. My wife and I were shocked because to book studio 25 Sept, 16 and today 18 Dec 16 is completely different in sky resort for the trip starting 14 Jan, 17. We first time come across with such issue and this is fully unacceptable for such company like AirBNB.

From: Airbnb <*******@airbnb.com>
Date: Sat, 17 Dec 2016 18:18:17 +0000
To: <>
Subject: Reservation Canceled at Joli studio centre Tignes******* 2PAX. Were here to help!
Your host has canceled your reservation.

KimLan said:

AirBNB sont des escrocs qui Mettent en avant une hyper flexibilité qui cachent mal des escroqueries. Désolée pour vous. http://www.tignes.net/sejour/reservation?hebergements=1 Salutations distinguées Sylvie VO *******977

LISTING
Joli studio centre Tignes******* 2PAX
View original receipt
ARRIVE
Sat, January 14,2017
DEPART
Sun, January 15,2017

What are my next steps?

Not to worry! Weve already issued a full refund of 6532 back to you. While this refund is immediate on our part, it may take up to five business days for the refund to reflect in your account.
Book Another Place

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2016-12-17 18:18:16 +0000