Vivian Z.

I'm only giving them one star because youy can't give zero, which is what they deserve... or negative (minus 5). I purchased a "lifetime subscription" for Microsoft Office Professional, which seemed to work for 6 months, then failed, with messages that my subscription had expired when I tried to open and work on a powerpoint I had just created a few days prior! When I tried to reinstall the software, Microsoft told me the product key had already been used... well, duh! Of course, it was me who used it! I tried again and again, got repeated instructions from Macworld "Help" (Hah!) to do the same thing (Freud said that was the definition of insanity!) Then I went to Microsoft for help and after an hour of trying to help me, they researched the key and told me it was UNAUTHORIZED! I believe this company may be doing illegal business.