Hi,
I had very recently booked a ticket from makemytrip.
At the time of booking there was an offer on HDFC bank card of cash back.
While booking my ticket it said when I had entered the code it said that the amount would be refunded at a later stage.
I did my booking but that amount was not refunded.
When I contacted them they took almost 1.3 months time and then said that the code was not entered.
If the code was not entered I guess they just have to check and that could have been clear in 2 mins, but for the same they took so much time and told me the same after I had taken the trip.
This is the worst site to book your tickets
Try yatra.com