Vitals W.

Customer moved their site to Constant Contact platform and asked me if I could do SEO. I checked the platform and noticed that it works and operates similar to WordPress or Wix. Therefore, I agreed to do SEO and started digging. I was completely wrong. Constant contact website editor tool is a joke. It is probably developed for a cheap email ad building but surely NOT for a website. Now, there is the tech support of Constant Contact - useless. Any question I ask, answer is "NOT POSSIBLE". For example: the H1 header for the website... not implemented, the "ALT" image tag for the LOGO... not implemented, the canonical URL addition... not possible, FTP access to files... NO. The list can go on and on... but that is the message. If you plan to have your website operational in search engines, AVOID this clowns as far as you can. Even when I tried to use constant contact platform seo tool, I got into a confusion. When you run their seo tool, it suggest some website changes and fixes, they developed it the way that it tells you exactly what and where you have to do that. I tried to follow their suggestions, and this is where I had to contact their tech support and ask for help with implementing all those suggestions. Guess what... I got confirmation from Constant Contact technical support representative, who consulted with higher management, that it is not possible to follow those suggestions and make website fixes. And the fixed suggested were very basic STANDARD html and word processing rules, such as: set h1 tag for each page, set "alt" tags for all images, specify canonical URLs, and some other small things.

Very unprofessional, very rude and dumb tech support from 3rd world countries, pricey.