Stop and Shop's delivery was never great, but since switching to Instacart, it is downright terrible. It never arrives in the delivery window. Today's delivery was to be between 9am and 10am. I called at 10:30 only to be told there was no driver available. They blamed it on Instacart. Sorry. Not buying it. Now I have to sit around and wait for an order that was already packed and is sitting somewhere while the cold food goes bad.
Stop and Shop's website had the time slot. I chose it. That's a contract. They do not get to blame their subcontractor.
Switching to Shop Rite.