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I have had the problem with my printer not printing previously. The time it took to fix this problem should have taken about 20 minutes. The time you took was obviously dragged out to over an hour in order to charge me more. Since contacting you my printer will no longer print in color and I need more service.
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It involved an on site presence for two he days - an offer to update my computer never...
I googled the number, and called to schedule an appointment. The person on the phone informed me...
Hello,
After reviewing the notes it looks like you were not able to print from your computer to the printer. The tech has very detailed notes as to what was done. The issue could not have been resolved in 20 mins. Our job is to fix the issue and to not provide substandard rush service. Your not printing in color would be an issue with your print cartridges, the tech helped to connect you back to printing, which was the initial reason for your call.