I have been a valuable customer with oneflare and I signed up for gold plan, due to health emergency, My credit got expired for almost $300.00 If I am buying a credit, the credit should stay in my account even if I dont use it.
I am very dissapointed with their policy and I would highly reccomend to refund that credit or else I am closing my account.
Hi Vinojan, Oneflare is here to help. Please contact our support team via support@oneflare.com.au. We'd be happy to see what we can do to help you.