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Had tickets returned because they were purchased for the wrong day. You would think this would not be a problem, but I was charged for the return. I spoke to support and they were rude, unhelpful and when I tried to show them the account they conveniently had it 'under maintenance'.
HIGH FEES, HIDDEN CHARGES, DISHONEST, RUDE
Join a class action and post everywhere you can to get the word out.
Google Price fixing, Hidden Fees, etc.
A well designed service run by really bad people. Please do whatever you can to get the truth out there about them
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Vince we are so sorry to hear about this experience. We are sending a private message here so that we can assist!