Developed in part with a grant from
the National Science Foundation

Member since August 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 20

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Viktoryia

JustFly

JustFly

8/16/19

This is the worst costumer service ever! I was on the phone for 5hrs total today with 6 different representatives JustFly. First they say one thing like partial refunding my ticket due to trip interruption and in couple hours later - no refund. All representatives have such strong accent that it was hard for me to understand what they say. No idea who is working for this company, but be AWARE that this company sounds like a fraud. They literally hang up phone call TWICE on me not calling back after me being for an hour long with one superviser and then with another "superviser" with extremely bad English (I really doubt that I spoke to another superviser). I hope I can attach all photos showing how long were phone call holds and waits and NO RESULTS. NO business with JustFly in future for sure. I wish I could give them 0 stars. Very disappointing experience.

Viktoryia Has Earned 1 Vote

Viktoryia L.'s review of JustFly earned a Very Helpful vote

Viktoryia hasn’t received any thanks yous.

Viktoryia doesn’t have any fans yet.

Viktoryia isn’t following anybody yet.

Similar Reviewers on Sitejabber

yasminea9
9/15/19

I do not recommend flying with just ly and frontier airlines, unprofessional , pay more and...

robertg870
9/14/19

I purchased a flight for my wife to visit China...descent but not great price from JustFly. When...