Victor K.

Stay away for this organization. I ordered a nice arrangement for my sweetheart on 1/26 for delivery on 2/14. It was delivered on 1/27 and the arrangement was not fresh and lasted only a few days. The local associate admitted they did not check the date. They called me to ask what I wanted to do. I said I wanted them delivered as specified. The Spanish speaking associate began to curse at me in Spanish. I terminated the call and called 1800flowers. They said it would be taken care of and were apologetic as they had complaints about this primarily Spanish speaking affiliate. It did not arrive on 2/14. I received a confirmation that it had been belivered 2/15. They lied. It had not. I asked for a refund but they wouldn't do that so I am working with my bank to dispute the transaction.

I will go local from now on. If I could give less than a one to denote the rating I would. It's too bad; their service has got on worse and worse over the last year.

Again, stay away. They are not honorable..