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Victoria W.

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Experience: Art & Design

Member since August 2012

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1 Review by Victoria

This has been one of the most unprofessional companies I have ever tried to use. I originally bought a wedding photography workshop for my husbands 30th birthday and ensured he swapped his shifts to be free for the original date. A day before the workshop after emailing and receiving no response with regards to all the details about location and times etc it was cancelled. No full explanation, no warning. Against my better judgement, we decided to hold on till the next scheduled date for the workshop which again, meant my husband again had to put in holiday at work. Then to add insult to injury nobody bothered to email with any information like it said they would on the website. After a few emails being sent I received an email, (AGAIN the day before workshop) stating it was cancelled. I felt that this has been incredibly rude, unprofessional and inconsiderate. No notice was given on either occasion that the workshop would be cancelled, nor a full explantion as to why. To further put shame on them, I was told on the 20th July that my money would be refunded that day. I have still not received my money! I have emailed consistently, with no avail. There tel number doesnt work and the more I researched, the more "bogus" the company appeared to be. After visiting the business site, an hours drive from myself, the shutters were closed and I went to the business next door to ask if they knew where the owners were. After telling them the hassle I have had, they informed me that people had been there frequently with the same issues I had and that trading standards had visited too.

I contacted the police who advised me to contact the trading standards again and possibly a solicitor and to make people aware of this scam. This is theft.

Absolute disgrace

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