Victoria K.

I was going to cancel the service after I had it for few months only because of a very poor connection. I called in and was talked in to put my account on hold which I did. Well, I started my service 10 days before my activation date and was charged an additional fees even though i specifically asked if there is gonna be any additional fees OR charges and the answer was no. The representative was very rude and interrupted me all the time. I would cancel it now but I am in school and there is no other internet providers in my area.