Victoria B.

I am Active Duty Army. I tried to apply to be a driver for Uber. They will not accept my valid drivers license. My license has an expectation date of 00/00/0000 because under Tennessee law it does not expire until I exit the service. Uber's automated email system kept telling me that it was expired. When I emailed the help line, I got an email back saying this:

"we understand that you had a question about requesting an exception to our requirement for a valid State driver's license. I'm afraid that we are currently unable to allow exceptions to this requirement. We know that Active Duty Service Members may relocate frequently. While many local regulations recognize this, these terms do not necessarily apply beyond personal driving."

There is nothing wrong with my license, I am not asking for an exemption. My license is valid.

On top of that I had to jump through hoops to get my account reset because when I drunkenly set it up the first time I put in the wrong email.

So I am beyond fed up with this company. I'm moving to Lyft!