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Vic P.

Contributor Level

Total Points
80

1 Review by Vic

  • uShip

7/19/23

Actually love the service UShip provides HOWEVER the last carrier we booked through them - MOCOMPTI - was the Worst UShip carrier EVER! Completely incompetent and ABSOLUTELY ATROCIOUS to deal with. MOCOMPTI asked for UShip to not allow us to leave feedback (after the carrier returned our shipment to us instead of delivering) so they could continue doing business through them. Through an 'internal policy' at UShip
They basically oblidged and we could not leave feedback on the 'Worst Carrier on UShip' - MOCOMPTI. Let me be clear, USHIP IS A GREAT SERVICE and I have used them for over ten years now - they are Awesome! It's just this last shipping debacle has cost us quite a bit in lost revenue with a heretofore lucrative movie contract. Trust me, If you need your larger items shipped within the US and Canada - use UShip BUT, if you get a quote from MOCOMPTI - BEWARE!

Tip for consumers:
UShip itself is Awesome - it's this one carrier (MOCOMPTI) that they support that is ABSOLUTELY ATROCIOUS!

Products used:
Shipment carrier service

Service
Value
Shipping
Returns
Quality
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Brittney H. – uShip Rep

Hi Vic,

Thank you for providing this feedback. We're very sorry to hear about what you experienced with your carrier. It looks like you have already been in contact with our support team, but if you would like to discuss anything further or have any more questions, please call us at (800) 698-7447 or email our support team at support@uship.com.

Being made aware of situations like yours is essential to maintaining and improving the safety of the uShip marketplace. Thank you again for bringing this to our attention.

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