Vicky T.

I absolutely love Express, they made it easy to purchase and return but you'll have to pay $6.99 for returning. I recently gave a bad review on the dress I bought via Express and at the same time, I post another good review on the 2nd item at a similar time. The good review went public on the Express website however I checked the bad review on the dress I bought a few days later. I noticed that it never posts. Apparently, Express filters out the bad reviews on their website. Huge disappointment because I use reviews for my purchases.

I've Robinhood account for about 3 years now but have been seriously using it about a few weeks ago. I transferred my money into Robinhood's account and would want to start my trading. However, i notice my account is locked because of B-Notice issue. The problem is that Robinhood didn't even have instant chat or phone to reach out for immediately issue. I emailed them a few times in the past 1.5weeks. Zero respond to address the issue. At this time, I'm really frustrated that my money has already transferred but Robinhood preventing me from trading.
Overall, I'm considering finding another trading service. I think Robinhood don't take their Customer issues seriously. Let say, what if you have an issue while using their App. This can be a serious lost because you cannot reach out to their customer support to resolve your problem immediately. With trading you can gain or lose a significant amount of money within a few hours or days. I hope Robinhood will reconsider to take their customer support seriously.