I am really disappointed in my purchases. I bought 4 items all on the same day. I went by the sizing chart for every thing and I have not had one thing fit correctly. I bought a maxi dress that I was really excited about and it would fit me 3 times over and the other 3 items, a jumper a jacket and a shirt all the same size as the dress and these are too small. No more for me, once bitten. I know I can send them back but when you wait a month for them to arrive I don't fancy waiting months to get it sorted. I will take them all to Vinnies
Dear Vicki,
Thanks for your order and we are sorry to hear that the size does not fit.
The size range of different products varies.
To choose a correct size, we usually suggest that customers can measure their own size and then read the size reference on our product page, not the usual size you ordered. We have measured the items before selling them.
However, If the product you have received does not meet the size chart, here is the return and refund policy. https://www.newchic.com/return-and-refund-hc162.html. You can get all the details here.
In the case, we suggest you contact and offer us some photos of item you received with measuring the size. Please includes SKU sticker and the shipping label. https://www.newchic.com/Contact-Us-hc10.html
We will check your photos carefully and offer you a reasonable solution according to our return policy.
Best regards,
Newchic team