Very D.

I just received 4 gift cards (significant $$$) via certified mail. I immediately checked the balances and ALL were "inactive or invalid" per the merchant's website. This would have made it IMPOSSIBLE for Cardpool to check the balances on the cards before sending them. Also, how could they have purchased them without the capability to check the balance? That's unconscionable! I emailed them, called and left a message and then immediately disputed the transaction with my CC company who reversed the charge (all the above was done within 1 hour of receiving the cards).

I normally would have given Cardpool the opportunity to resolve it and issue a credit but not for the amount of $$ I just paid them and their incredible lack of internal controls as described above.

Cardpool was 1 of the 2 best companies in the discount CC industry but their customer service has significantly deteriorated, inventory of cards is much more limited and I would no long longer do business with them.,,,, not worth the hassle.