- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Hi Lazada.com.ph,
I had an order of your stuff using my pcfinancial master card as a payment, I'm very disappointed because it was rejected for 6 times.and deducted to my credit card 6 times also.and until now it shows on my transaction PENDING.
As of now I don't have credit limit anymore, just because of 6 times deducting which is pending.
Thank you,
Ver Q.'s review of Lazada earned 2 Very Helpful votes
Ver hasn’t received any thanks yous.
Ver doesn’t have any fans yet.
Ver isn’t following anybody yet.
Empty.
I seldom had problems with lazada's delivery service before. However, in the past few months I...
Thanks for letting us know about this, Ver. Please be informed that the amount may remain floating usually has time frame within 5-15 banking days. However, some banks may take up to 45 days especially if card used is a debit card and/or not issued in the Philippines. This is a policy imposed by the bank and not by us or the merchant. The deducted amount from the debit card was not collected by Lazada. It remains in authorization status that's why the amount appears to have been taken out of the card. But again, since it was rejected by CYBS, we did not collect the payment. The money will be reversed automatically when the issuing bank's authorization expires. The time frame will depends on bank's policies, not us. Customer can follow up on bank regarding that one. Should you have concerns other than this, please feel free to contact us again. Thanks!