Veronica R.

My experience with TheGiftNecklace.com has been nothing but a miserable one. Below is a copy of the letter I emailed to all of the contact email addresses listed on their site earlier today.

"Gift Necklace Co.,

I placed an order for 2 items, a ring and a necklace as Christmas Gifts for my sister, on Sunday, Dec 3rd, Order ID #*******. As per your website, orders will be processed within 3 business days, by Wednesday, December 6th, and the delivery time is estimated at 10 days business days which at it's max my order should have arrived at my home just in time for Christmas by Wednesday, December 20th. Unfortunately the order was not received by December 20th and I was short a gift for Christmas. As of today, January 8th, I have yet to see a status update on the order, have been unable to track it online and have not received any response to the order status inquiry I emailed to you on Dec 31st, as per the instructions on your website.

Due to your lack of response and action on, Order ID #*******, it is now my belief that your company has no intention of providing me with the merchandise I bought and paid for via your website, nor intend to address my concerns. As such, please be advised that I will be stopping payment on this order and if need be working with my credit card company to dispute the charges and recoup the $89.90 I have needlessly wasted on your company. I've worked in retail for 20 years and this level or service, or lack there of, is reprehensible and I will be sharing a review about my experience with your company on all of the current social media platforms you advertise on, reporting it directly to that platforms that promote your product, and will also be filing a formal complaint with the Better Business Bureau.

Thank you for making the holidays that much tougher for your patrons."