Purchased 4 baseball tickets for Astros vs Yankees. Wasn't sure if we were going so we tried selling then decided to go. Well weren't able to get through the gates. I spoke to Customer service and they wanted a bit more info which we sent and they were going to investigate. Never heard from seatgeek again. I've called and emailed them and haven't heard from them regarding incident. This is ridiculous and im out like $500 now.
Hi Veronica,
Thanks for taking the time to write this review of SeatGeek and share your experience.
Please give our support team a call or write us a quick note; we are so sorry to hear about this and look forward to making this right!
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support