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Veronica B.

Contributor Level

Total Points
80

1 Review by Veronica

  • Z Gallerie

1/8/24

They won't take my Gift Card that still has $100 on it. If they're not going to honor them, they should at least refund the money still on them. This is plain and simple stealing from the consumers. It's no wonder your stores are out of business.

Service
Value
Shipping
Returns
Quality
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Mindy D. – Z Gallerie Rep

Good afternoon Veronica. We sincerely apologize for any inconvenience you may have experienced with our recent changes in store operations. As we transition to an online commerce platform, we understand the importance of clear communication and want to express our regret for any confusion. Unfortunately, as of November 30th, we are no longer able to accept gift cards in our stores or over the phone. We made extensive efforts to communicate this transition through our website, social media channels, and over the phone to ensure our valued customers were informed well in advance. We truly appreciate your understanding during this time of change. If you have any further questions or concerns, please feel free to reach out to our customer support team. Adria G.

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