I am very disappointed with TemplateMonster. I ordered a template. Unfortunately the template didn't work properly and I wanted my money back. I submitted the application within 2 hours after the purchase! There is no way to test the template beforehand. So you only know after buying it. No courtesy from TemplateMonster... won't let me cancel the purchase and the money is gone.
We're really sorry that you've encountered such issues and apologize for any inconvenience. Our Customer Care manager has already gotten in touch with you with the most suitable solution. Please, check your spam or junk folder if you did not receive his Email.
Verena Has Earned 3 Votes
Verena E.'s review of TemplateMonster earned 3 Very Helpful votes
We're really sorry that you've encountered such issues and apologize for any inconvenience. Our Customer Care manager has already gotten in touch with you with the most suitable solution. Please, check your spam or junk folder if you did not receive his Email.