Vassiliki S.

They charged me in advance following year's subscription via Paypal, without sending any email notification, so i can cancel it. When i noticed the charge the same day, i complained, they tried to persuade me to maintain the subscription, without apologizing. I questioned also the transaction on Paypal. Where they immediately put it on dispute. Avast support, finally agreed to refund me. Paypal informed me that the case was closed in my favor. After ten days, the amount was not refunded. I complained again. This time my bank was the problem and of course i contacted with them and they were not the creating any problem!It has been a month, i have contacted them one more time and the customer support was rude! They told me, the problem was Paypal, it was in dispute, which of course is not true! The y asked me to wait again. The worst company i have encountered.The customer support should also be trained to speak polite.Phrases like " Are you done?", are totally inappropriate. Or " Send me the screenshot of Paypal, translated, of you want get your money back "...Unbelievable behavior! They do not deserve a star..