Varti M.

I normally order my scents from a place here in Georgia. But decided to go with LuckyScent, since they had somewhat of a larger selection. However, big mistake! It seems as though the bigger you are the quality of service has a way of diminishing. Not in all places, but in my case I was Unlucky, when I didn't receive my shipment.

I called and spoke with someone over the phone who stated that," It was lost in shipping." You all know that go to when your product hasn't actually been shipped at all. But anyway she tells me that she can have another shipment sent to me. Really? I mean I want to wait another 2 weeks to receive a product, that I can most definitely order from somewhere else and get it in less than a week with no problems. Not to mention she didn't even offer any concessions for the inconvenience.

Well, I wanted to be fair with my review, although I should probably, wait until my money is refunded because there is no telling how long it will take. Man! I really, liked the companies layout, but I can't deal with bad customer service.