I was having a few difficulties with a particular wholesaler and after much back and forth with the wholesaler, I reached out to Orangeshine and was connected with Christine. Due to the complexitiy of my situation, I would've understood if Christine wanted to pass me off to someone else. But she didn't. She went above and beyond my expection and ended everything with me being completely satisfied. Being an online boutique and often times ordering your wholesale garments online can be very tricky when it comes to quality, fit and the reputation of a particular wholesaler. Working with Christine was really beneficial to me and her prompt resolve of my concerns really gave me confidence in their ability to provide exceptional customer service.
Hello Varnessa,
We thank you for your positive feedback,
We are satisfied to see that Christine was able to provide you with outstanding customer service. As she was able to resolve your situation with such ease. Here at OrangeShine we carefully listen to our customers needs and expectations and make sure that its met. We hope that each time you choose OrangeShine as your primary option that the customer service you receive only gets better and better. Once again we thank you for your feedback.
Sincerely,
OrangeShine