Vanessa W.

I'm fed up with chegg. More than once now I've been unable to use my account because it says "unusual activity." I don't understand what's unusual about me searching questions like I always do. It's ridiculous. I pay $14.99 a month because I expect to be able to use my account. On top of that Chegg rudely suggest me getting my own subscription, which I obviously already have. This is the second time I've been pushed out of my own account at a time where I need it. Customer service isn't helpful, they say they have to investigate your account to see if someone else is using it and it takes a couple days sometimes. What a joke.