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Vanessa M.

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1 Review by Vanessa

Genuine Replacement Parts

  • Genuine Replacement Parts

“Terrible Return Procedure”
5/1/19

Do NOT order from this company unless you are 100% sure it's the part you need. We are all human and sometimes make mistakes when ordering online. The expectation is that the sellers will have a reasonable return policy. Genuine Replacement Parts will make you jump through 1000 hoops, then when your 60 days to return passes, they are done talking to you, and all they can say is "I apologize for the inconvenience." That doesn't solve the problem. I shouldn't have to send dozens of emails with pictures to try to return a product that was ordered incorrectly.

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