Diabolical service. I attempted to return 4 items from France - after 20 days of phone calls, emails and FB messages I was informed that to return products worth 36.62 EUR I would be charged shipping and handling fee of 24.52 EUR, leaving 12.10 EUR to be reimbursed! So basically £20 to return £30 worth of stuff! One less client here and I'll be plastering this all over expat sites as a warning not to shop with you any longer.