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Vanessa B.

Contributor Level

Total Points
110

1 Review by Vanessa

  • Boohoo

4/22/21

I had to click on a star even though this joke of a company does not deserve one.
I ordered ~(first time) some clothing and wanted to return, doesn't recognise the order number so I can't return the items. Sent numerous email with screen shots etc. to their customer service, I just get ignored. I have threatened to go to the ombudsman, they don't care. I will NEVER EVER again have anything to do with this company, Atrocious customer service. I don't know how they are still operating.

Tip for consumers:
If you buy from these people and want to return / have a problem etc... You can forget it. You won't hear from them. Their customer service in non-existent.
I will NEVER EVER again order from these people. First and definitely last time!

Service
Value
Shipping
Returns
Quality

Vanessa Has Earned 30 Votes

Vanessa B.'s review of Boohoo earned 30 Very Helpful votes

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