I'm past mad right now... I ordered my Mother-in-law & my Mom flowers on May 3rd from 1-800-flowers to be delivered May11th... the day came & went and they got nothing so I thought maybe by the 12th on Mother's Day they would get it but nothing so I called & was told they messed up but would have flowers by the 14th... what they each got are dead flowers, broken flowers & a broken vase. My Mother-in-law called to complain about the flowers only to be told replacement flowers would be delivered May 21st... my Mom called them & was told her flowers wouldn't be replaced at all. I'm so mad... I could spit right now... when I called asking for a refund I was told I would only get 50% of what I paid... when I asked to talk to a supervisor I was told they didn't have one & they would only give me 50% back company policy... I spent over $120.00 & I get only 50% back... please beware of them... unless you like dead, broken & being ripped off...