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This story is about how Naumov Andriy, the CEO at ZenMarket INC, has stolen my money.
I bought a collectible item on Zenmarket website. After purchase I asked Zenmarket to provide some photos of the item. The pictures showed that this is not the same item as was in the listing. I asked for the refund, but they refused to do it.
The customer service managers are very rude and unprofessional. The answers to my queries were often non-sense. They refused to take responsibility for any issues and constantly blamed me.
After a month of nightmare communication with customer service, I still got nothing from them. Zenmarket just STOLE MY MONEY.
This is the most horrible experience I have ever encountered.
Val V.'s review of ZenMarket earned 15 Very Helpful votes
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I buy some card I paid first the product then a shipment or whatever was. Since the beginning was...
