Doesn't deserve any stars at all. In NY (Suffolk county) I ordered 3 bags of laundry to be picked up on a Sunday and washed for my elderly parents. In the app Armando says he picked up. I have a young lady on the ring camera picking up. And then a day later in the app it says he returned 5 bags at 9:57pm but nothing was ever put back on my doorstep. I've been trying to contact and email them for days and they said they would email me back and nothing.
There is no evidence of return. No bags left anywhere. They charged my card and nothing was returned. My parents' sheets and towels were never returned.
Where are my items? And I can't get in touch with the person to find out. This service should be out of business. It is extremely upsetting and no customer service to get some resolve. It's a true scam. STAY AWAY! I use them in Maryland with no problems. So I don't understand New York SudShare.
Stay Away! Get this company shut down!