Too bad we can't rate zero stars. VRBO cancelled our rental 1 hour before we left home. VRBO promised to find us another rental before we landed, but did NOTHING! We spent 6 hours in the Paris airport trying to get VRBO to find us a rental. VRBO kept making promises but all were lies. We had to find another rental on our own. Don't ever rent through VRBO. They will leave you stranded and won't do anything to help you. Customer service is the worse I have ever experienced.