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Valerie V.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Baby & Kids, Health, Society

Member since December 2017

  • Reviews

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  • First Review

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2 Reviews by Valerie

8/3/20

1. Information is often presented in chunks, so that to read a whole article I have to keep clicking "NEXT." Usually, "NEXT" opens up a whole new window, often of the same page I'm trying to leave for the next page. So I click"NEXT" on that page, and get yet ANOTHER window with the same page: no way to read an entire article! This doesn't generally happen with other websites. Incompetent software engineers.

2. They asked me to fill out a survey. I tried to take their survey, but at one point it demanded that I put "at least one checkmark" in a particular column, indicating myself to be the caregiver for someone with a medical condition. I am NOT a caregiver, so I couldn't check anything without lying, which I refuse to do. They had wasted my time, and I don't take Kindly to that. Incompetent software engineers.

3. At the bottom of each page of the survey was a link for "Contact us." Clicking on it did NOT open up a contact form--instead it opened my email program, with their email address pre-filled-in. I wrote to them about #2 above and clicked "SEND." I immediately got a message that my message could not be delivered! WTF? It was THEIR automatic eddress fill! Incompetent software engineers.

I am a retired engineer, some years of my career having been spent in software quality assurance. WebMD should be paying me to find their bugs!

12/11/17

The idea for this site is great: online PDFs of manuals. I readily found the manual I wanted for my SPT SD-2202S countertop dishwasher. Unfortunately, there were several problems and I won't visit the site again.
1. The site doesn't display properly on a mobile phone. I had to guess at the content of the leftmost 15 or so characters on each page.
2. Annoying pop-up ads kept appearing and covering the page content.
3. The two pages I needed (16 and 17) were missing entirely. When I clicked on them I got taken to pages 15 and 18, respectively.
4. The contact-by-email link simply reloaded the current page.
5. The make-a-suggestion field would not accept submissions: it kept demanding that I upload a manual.

There is no way to contact the company.

I guess their website designer is a high school dropout from 1993.

Valerie Has Earned 2 Votes

Valerie V.'s review of WebMD earned a Very Helpful vote

Valerie V.'s review of ManualShelf earned a Funny vote

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Valerie is Following 1 User

edwardl305
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Edward L.

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