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V L.

  • 1 Review
  • 1 Helpful Vote
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Experience: Clothing & Fashion

Member since April 2017

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1 Review by V

4/21/17
The clothing is bad quality, smells and feels like it was made cheaply, although it was sold as if it was a normal/high-quality product.

Customer service is terrible as soon as you attempt to make a return/exchange or have any sort of complaint. I'm currently being ignored via email, Facebook, Twitter, and Instagram. What's interesting is that when I had a question about the products, they responded right away. I know they're aware of my issues because they've already deleted my comments on their social media twice that were addressing my problem.

They give you 15 days to return an item. The first five days in my case were asking how to make an exchange and receiving a response a day or more later that didn't even answer my question. I'm finally told how, and I apparently have to make a "return request" that upon approval will result in being sent a return label. It's been ten days and today was my last day to return the item, but my request hasn't been approved and as I mentioned, this company is avoiding all my messages and attempts to contact them.

Overall, I would not recommend at all, your money deserves to be spent elsewhere, but if you do decide to purchase from them please be careful and don't have high expectations.

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