I used GetHuman twice today for the first time for an answer to questions I had for two separate businesses. I was able to get my answers without having to go through the endless amount of automated options that I knew were not likely to be able to provide the info. That would answer my questions because they were able to get me straight to a real person.The second business I wanted to contact, I was able to avoid a lengthy time waiting on hold because with GetHuman I was given the option of having them call me back when my turn finally came up. I thought GetHuman was great and would recommend them to anybody who hates automated systems and lengthy waits on hold. Valerie H.