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Valerie H.

Contributor Level

Total Points
81

1 Review by Valerie

  • Zazzle

6/19/18

First order was bubbled laminate business cards. Paid for express shipping which they credited because they did not. Item was replace and adequate, but only after two weeks of repeated email replies. Second order was off center, shaped wrong and actual words cut off the stickers. The black ink on and company logo apron was washed out green instead of the crisp black I ordered. The quality of every product I have order has been cheap and looks that way. Find another company to spend your hard earned money and valuable time designing products for your business to print your items. Uploaded a few pictures to validate my words. The last picture is what I actually ordered.

Tip for consumers:
I wish I had read all these reviews before spending time with Zazzle.

Service
Value
Shipping
Returns
Quality
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Zazzle S. – Zazzle Rep

Hello Valerie,

I am so sorry to hear that you were unhappy with the products you received from us. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.

I will be sending you a private message here requesting for your order details so that we can help look into this.

I look forward to assisting you further!

Thank you,
Christine

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