Initially two of four orders placed with Uncommon Goods were not going to ship in time for the recipients to receive their gifts before Christmas due to holiday travel. After emailing Uncommon Goods Customer Service, Jennifer and Gloria contacted me, collected the information needed to research and expedite the orders and reached out to the Artist in California. Both items are now being shipped overnight and will arrive on time. Jennifer and Gloria's professionalism restored my faith, and they're an example of Uncommon Goods standard of We'll never stop working to provide a remarkable shopping experience to our customers." Thanks again, Jennifer and Gloria!
We're so very sorry for the confusing shipping dates and for the service you received. I'd like to follow up on this for you. Can you please email me at jen@uncommongoods.com with your name and/or order number so I can see what can be done?