Valerie B.

I ordered flowers from Prestige and ordered the large size. These were for a special friend who had just undergone surgery for breast cancer so wanted something very special.

You can see the website photo and what they actually got in the photos. They bore no resemblance to the size, quality or any other aspect of the photo displayed which was the medium size. The large should have been spectacular. I ordered a vase so they would be delivered in container - the vase was not delivered with the order.

They refunded the vase and offered a credit note that didn't cover the cheapest thing on their website.

I asked for the flowers to be re-delivered as ordered but they wouldn't even consider doing that and quoted chapter and verse from the "terms and conditions" that pretty much states if there is a problem it's your problem, not theirs.

Not impressed and I will never order from this company again.