After three years of nonstop issues of phones not being able to maintain the network connection,HOURS every call to support, being spoken to like an idiot, hung up on, heard lies for excuses and the last incident of going 9 weeks without a phone, and had my bill paid to current, their solution was to offer me a $150 CRRDIT IF I purchased another 1200 phone since the first three I paid for didn't work. Three years with documented issues by their own company, and not ONCE was a single thing resokved to anyone satisfaction but their own! I'm satisfied that CC can kiss my A$$!