Vai L.

I booked the Coco Key hotel in Florida at Dec. 27 2018, but when I check in and they said the booking was cancelled by Otel.com, I stay outside without hotel room with my family for few hours and didn't got fixed, they didn't help us book another hotel and didn't refund to me yet, I must book another hotel and paid the full price by myself. I waste another $200 to called Otel.com customer service because they just put me on hold, They are in Turkey, it charged international call, very bad service. I will report it as most as I can, and ask my lawyer anything we can do?
Don't use this company! All lier!