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Urslan A.

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1 Review by Urslan

Rehlat

  • Rehlat

“Payment Taken, Ticket Not Issued, Refund Pending for over 3 months”
2/14/24

I booked a ticket from Dammam to Dubai on 18th Nov and made the payment as per the price shown. After getting payment, I received an email that the price of the ticket had increased and more payment is required. I saw this email after a day and the ticket was not confirmed. From 18th Nov to date they have not refunded my payment. On every follow-up call, CS keeps saying we are raising a special request and you will get the payment within 48Hrs but nothing happens.

Products used:
Air Ticket

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