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I had been using Motorola phones for quite some time. One week ago for the first time I bought a phone direct from them, I received a confirmation stating that my package was shipped but didnt gave me an UPS tracking number. I had called costumer service twice asking for a tracking number both times they said they will call me back within 24 hours. Im still waiting for a simple UPS tracking number and obviously no new phone yet. I can only imagine how the service would be with a more serious and hard to resolve issue.
Tip for consumers:
Better buy your phones from another source
Products used:
Mobile phones
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